Mercure Vienna First, Vienna ➤ Reviews, Rooms & Prices 2024

Book on our site

Up to 10% less

than Booking.com

Key details

About the Hotel

Desider Friedmann Platz 2, Vienna, Austria, 1010

Mercure Vienna First is a 4-star boutique hotel situated in the vibrant Innere Stadt district of Vienna. The hotel blends historical charm with modern amenities, appealing to both leisure and business travelers. Its location is ideal, being just 500 metres from St. Stephen's Cathedral and close to popular shopping streets like Graben and Kärntnertor. Guests can enjoy unique experiences through the ALL – Accor Live Limitless loyalty programme.

Location

Mercure Vienna First is perfectly situated 1 km from Landstraße-Wien Mitte Metro Stop and 0.5 km from Schwedenplatz, providing easy access to public transportation. The hotel’s location allows guests to explore many cultural attractions, including the historic centers and museums. The hotel is just a stone's throw from Hofburg Imperial Palace and numerous points of interest in Vienna.

Rooms

The modern rooms at Mercure Vienna First come equipped with a flat-screen TV and private bathrooms featuring free toiletries and a hairdryer. Each guestroom offers comforts such as 24-hour room service, premium bedding, free WiFi, and air conditioning. Guests can choose between Standard and Privilege Rooms as well as an Executive Suite. Rooms are designed with soundproof walls, ensuring a restful stay.

Eat & Drink

An extensive buffet breakfast featuring fresh dishes and regional specialties is provided to kickstart the day. Guests can enjoy a selection of fine wines from the 'Grands Vins Mercure' wine menu in a cozy atmosphere complemented by lounge music. The hotel also features a bar where guests can unwind with drinks, including gin and tonic selections.

Leisure & Business

The hotel offers a range of amenities for both leisure and business travelers, including a business center and concierge services. Guests can also make use of a roundtrip airport shuttle for an additional fee. Safety features, such as fire extinguishers and smoke detectors, are in place to ensure guest security. The hotel's lobby includes a television and comfortable seating areas.

View all

Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Privilege Double Room

Max:

2 persons

20 m²

Bed options:

1 King-size bed

City view

Shower

Coffee machine

room details

Check Prices

Standard Double Room

Max:

2 persons

17 m²

Bed options:

1 King-size bed

City view

Shower

Coffee machine

room details

Check Prices

Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

A list of all available modes of transport

City Centre

Vienna500 m

Airports

Vienna International (VIE) 19.6 km

Train

Vienna North / Praterstern - Train Station 1.6 km

Wien Praterstern 1.6 km

Underground

Schwedenplatz300 m

Stephansplatz Station500 m

Bus

Bus stop200 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Comfortable Haven

The room was wonderfully clean and cozy, providing everything we could need for a relaxing stay.view full review

Spacious Elegance

The bathroom was surprisingly spacious and modern, featuring a fantastic shower that made each experience refreshing.view full review

Well-Stocked Fridge

The little fridge in our room was incredibly handy for storing my non-dairy milk and snacks, making our stay even more enjoyable.view full review

Restful Retreat

The bed was so comfortable that I enjoyed the best sleep I've had in ages, and the cool ambiance kept the room pleasant despite outside heat.view full review

General

No smoking on site
Wi-Fi
Paid parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Security
Luggage storage
Lift
Vending machines
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Guest Parking

Electric kettle

Services

Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Business centre
Fax/Photocopying

Children

Cots
Children's buffet

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Room decor

Carpeted floor

Location

Desider Friedmann Platz 2, Vienna, Austria, 1010

Map view

street view

Desider Friedmann Platz 2, Vienna, Austria, 1010

City landmarks

Museum

Albertina

1.5 km

Museum

Museum of Natural History Vienna

1.4 km

Museum

Museum of Art History

2.0 km

Square

MuseumsQuartier

2.0 km

Park

Prater

2.6 km

Opera House

Vienna State Opera

1.5 km

Museum

Hundertwasser House

1.4 km

Garden

Belvedere Palace

2.3 km

Church

St. Charle's Church

1.5 km

Museum

Secession

1.5 km

Public Building

Rathaus

1.4 km

Museum

House of Music

1.5 km

Palace

Schonbrunn Palace

5.4 km

Schmerlingplatz Square

The Republic Monumnet

1.2 km

Museum

Leopold Museum

2.0 km

Prinz-Eugen-Strasse 27

Belvedere Museum

2.3 km

Public Building

Austrian Parliament Building

1.4 km

1 Riesenradplatz

Viennese Giant Ferris Wheel

2.6 km

Nearby

Church

St. Stephen's Cathedral

430 m

Palace

The Hofburg

430 m

Palace

Viennese coffeehouses

430 m

Innere Stadt

Historic Center of Vienna

430 m

Church

St. Rupert's Church

60 m

Tegetthoffstrasse 2

Imperial Crypt

430 m

Museum

Imperial Treasury Vienna

430 m

Square

Holocaust memorial

360 m

Library

State Hall of the Austrian National Library

430 m

Church

Peterskirche

430 m

Museum

Wien Museum Mozart apartment

430 m

Museum

Clock Museum

430 m

Restaurants

Figlmueller

380 m

Baeckerstrasse 6 1010 Vienna

Cafe Central

830 m

Herrengasse 14 Corner Herrengasse / Stauchgasse

Restaurant Alef Alef

30 m

Seitenstettengasse 2

Restaurant Salzamt

70 m

Ruprechtsplatz 1

Burger Bros The Pub Im Bermuda

50 m

Seitenstettengasse 1-3

Mercure Wien Zentrum

50 m

Fleischmarkt 1a

Philosoph

50 m

Judengasse 11

Joma

120 m

10 Hoher Markt

Reviews and Ratings

Feedback from previous guests about their experience.

78%

liked the hotel and would stay again

Friendly Staff

Good Value for Money

Small Rooms

Basic Dining

7.8/10

Very good

Rooms

8.0

Location

8.0

Service

9.0

Dining

7.3

William

United Kingdom, March 2024

7.6/10

The hotel offers a unique room layout with the toilet at the end of a corridor designed like a dance floor, creating a comfortable and tourist-friendly environment. The service is top-notch, from the friendly cleaning ladies to the restaurant workers. The location is central and convenient, though it can get busy. The dining experience is enjoyable with a reasonably varied menu. Overall, a bit pricey for what's offered but worth it for the atmosphere.

Rooms

8.0

The room was very comfortable and perfect for tourists.

Service

9.0

The service from cleaning ladies was super friendly and accommodating.

Location

7.0

The central location is close to all the action, making it easy to reach many tourist attractions.

Dining

7.0

The dining area was in good condition, and the staff was friendly.

Facilities

7.0

The facilities provided a decent dining experience and friendly staff.

Nathan

United Kingdom, November 2023

7.6/10

I had a pleasant stay at the hotel. The rooms were very quiet and well-equipped, perfect for unwinding after a full day of activities. However, they were extremely small, wishing for more space and amenities. The service was top-notch, with staff who are so helpful and lovely, always ready to assist without any issue. The location, slightly off-putting at first, turned out to be perfect for those wanting a quick escape. The dining experience was basic but satisfactory, with a nice selection of hot and cold food. Despite some minor drawbacks, the hotel offers good value for money.

Rooms

7.0

The rooms were very quiet and well-equipped, ideal for relaxing after a day out.

Service

9.0

The service was exceptional, with staff rectifying any issues promptly and without hassle.

Location

8.0

Although slightly off-putting initially, the location turned out to be perfect for a quick getaway.

Dining

6.0

The dining options were basic but satisfying, offering a mix of hot and cold food.

Facilities

8.0

The hotel facilities were adequate, meeting my needs during the stay.

Friendly Staff

Small Rooms

Rosalind

United Kingdom, November 2023

8.0/10

The hotel is conveniently located close to many Vienna attractions and public transport options. The rooms are spacious, clean, and come with nice amenities, although they are a bit further from the car drop-off point. The service provided was exceptionally helpful and accommodating. The dining experience was enjoyable, offering a variety of hot and cold items. The location is vibrant, despite some areas being a bit congested, making it easy to explore the city on foot. Overall, a great value for the money spent.

Rooms

8.0

The rooms were a good size with comfortable beds and a lovely bathroom featuring a rain shower. They were clean and warm, equipped with Tea/Coffee facility, a mini-bar, and a TV with over 100 channels. However, they are about 50 meters away from where cars can drive up to.

Service

9.0

The staff was attentive, polite, and quick to address any requests, making the service experience top-notch.

Location

7.0

The hotel is situated between the vibrant Schwedenplatz and designer shops area, offering easy access to key Vienna sights, public transport, and nearby landmarks like the Danube and St Stephen's Cathedral. Despite some crowded areas, the location is ideal for exploring the city.

Dining

8.0

The dining experience was very good, with friendly staff and a diverse selection of hot and cold items. Additionally, they were accommodating to special requests like cooking eggs to personal preferences.

Facilities

8.0

The facilities were modern and well-maintained, providing a comfortable stay for guests.

Bud

United States, October 2023

8.8/10

The hotel was a gem in Vienna, offering comfortable rooms with all necessary amenities and a central location close to major attractions. The friendly and helpful staff made our stay even more enjoyable, although dining options were a bit limited. Overall, a great value for money choice in a prime location.

Rooms

9.0

My room was ready upon my early arrival, and though not huge, it was very comfortable and equipped with everything I needed, including a flat-screen TV, mini-fridge, complimentary tea/coffee, and mineral water. The bathroom was lovely and the overall cleanliness top-notch.

Service

9.0

The staff here were incredibly friendly and helpful. I received an early check-in which allowed me to maximize my time in Vienna. They made sure that nothing was too much trouble during my stay.

Location

10.0

The location of the hotel was excellent, within walking distance of most attractions, close to the shopping street, and near public transport hubs. Being in the heart of Vienna made exploring the city so much more convenient and enjoyable.

Dining

8.0

The buffet offered a nice variety of hot and cold food, and the freshly made coffee was excellent.

Facilities

8.0

The hotel facilities were adequate and well-maintained. The services like room service, dry cleaning, and laundry added convenience to my stay.